VA Infrastructure

Simple Online Collaboration, Video Calls, and a Modern Office Setup

What makes Book Virtual Assistant different from other outsourcing companies is how everything is set up to help virtual employees work better—whether it’s the workspace, the tools, or the support team. That’s why the equipment and office facilities provided to virtual employees are always kept up to high international standards.

Hardware and Infrastructure

At Book Virtual Assistant, we ensure that the virtual employee is equipped with the latest hardware and infrastructure to meet your unique business requirements. From dual screens to custom software installations, our expert IT support team tailors everything to fit your specific needs.

To foster seamless collaboration between clients and virtual employees, our office infrastructure includes:

Internet Connection

We provide high-speed and reliable internet connections. Clients can choose between two bandwidth options: 5 Mbps and 2 Mbps. Additionally, for clients with higher data demands, we offer separate broadband connections of 8 Mbps, ensuring uninterrupted performance.

Back-Up Systems

Multiple backup generators ensure operations continue without disruptions, even during power outages.

Office Environment

  • Air Conditioning: For a comfortable work environment.
  • Modern Desks and Seating: Spacious and ergonomic furniture enhances productivity.
  • Local Phone Number: Your virtual employee is reachable via a dedicated local number from your region.

Software

We provide all standard office software, including Windows XP or newer. Depending on client needs, we offer 32-bit or 64-bit Windows machines. For specialised software such as Microsoft Office, SQL Server, or Dot Net Server, we install and license them at a nominal cost. However, essential software like Windows XP or 7 comes at no extra charge.

Hardware

Our robust hardware includes powerful PCs and laptops with a minimum configuration of 2 GB RAM, powered by Core i3 or Core2Duo processors. Clients managing large teams can rely on our dual-screen systems for optimal multitasking. Additional hardware includes:

TFT Monitors

  • Fax Machines, Printers, and Scanners
  • Skype Webcams
  • Headphones

Book Virtual Assistants and Enjoy These Benefits

Book Virtual Assistant operates from India’s Special Economic Zone (SEZ), offering an unmatched global standard of service. Companies setting up with us gain access to a fully-developed infrastructure featuring central air conditioning, cafeteria facilities, and essential services like ATMs, banks, and postal offices.

Virtual Workplace

We’ve created a unique virtual workplace that ensures seamless communication between clients and virtual employees. Unlike traditional setups, our employee PCs and keyboards are directly linked to your local system in the UK or USA, offering complete control and transparency.

Video Conferencing Facility

VirtualEmployee.com offers a cutting-edge video conferencing solution to facilitate real-time interactions. This feature enables face-to-face conversations across time zones, ideal for:

  • Business Meetings
  • Training Sessions
  • Team Collaboration

This system fosters a more engaging and productive virtual working relationship between clients and their dedicated employees.

Video Recording Studio

Our state-of-the-art video recording studio empowers clients to create high-quality videos for their websites or business needs. Whether it’s for training, marketing, or promotions, this service is free of cost. Additionally, our virtual employees can assist in creating as many videos as required, offering unparalleled convenience and flexibility.

With our strong focus on top-quality equipment and office setup, working with your virtual employee in India becomes smooth and hassle-free—something that a freelancer simply can't offer. These key elements not only improve the outsourcing experience but also create a positive and supportive environment, encouraging clients to invest more time and resources for future growth. What may start as a simple outsourcing task can easily grow into a more complex project, thanks to the solid foundation we have in place to support your success.

Frequently Asked Questions

Can I choose the working hours for my virtual employee?

Yes, you can set the working hours that best align with your business needs. Our flexible scheduling options allow you to select shifts that cover different time zones, ensuring seamless collaboration and productivity.

What security measures are in place to protect my data?

We take data security seriously and implement strict measures, including firewalls, encryption, and access controls. Our offices follow industry-standard security protocols to safeguard your confidential information at all times.

Can I interview potential virtual employees before hiring?

Absolutely! You can conduct interviews with shortlisted candidates to ensure they meet your requirements and are the right fit for your business. We facilitate the process to make it as smooth as possible.

Do you offer training for virtual employees?

While our virtual employees come with the necessary skills and experience, we also provide onboarding support to help them understand your specific processes. Custom training can be arranged based on your business needs.

Is there a minimum contract period for hiring a virtual employee?

We offer flexible hiring options to suit your needs. Whether you require short-term assistance or a long-term commitment, we can tailor our services accordingly without rigid contract terms.